Who We Are
BRS Media, Inc. provides Online Services like Domains, DNS, Hosting and
Streaming services via dotFM, dotAM, dotRadio, Get.fm, iDotz.Net, iRRP.Net, IDdp.Net,
Webz.Net, HostRock.Net and iRadio.com.
BRS Media, Inc. is a registered corporation in California, USA. Our mailing address is:
BRS Media, Inc.
55 New Montgomery St. Ste 622
San Francisco, CA 94105-3432
For any privacy-related questions, you can reach us at firstname.lastname@example.org.
Who We Share Your Data With
We use third-party services (data processors) across our sites. The extent to which your data is shared with these providers depends on your use of our services, and we list the specific third-parties in use (with links to their privacy policies) in the sections below.
Effective May 25, 2018, As a registrar/reseller for ccTLD (Country Code Top-Level Domains) & ICANN TLD (Top-Level Domains) domain names, we will NO LONGER submit any information about you available to the general public via the registry domain name look-up and directory "whois" service (e.g., name, address, telephone and email of the Registrant), unless the TLD you are ordering mandates the direct contact information. i.e. ccTLD .CA (CANADA) & .US (UNITED STATES). IDDP.Net, LLC - ID Domain Privacy Network will be used for all domain name registrations across all BRS Media direct retail domain services.
As the registry for all .fm domain names and registry gaetway for .am domain names, With regards to WHOIS data, we will implement Registry Privacy Services redacting such information to protect Personal Data.
Each third-party provider has been vetted by our security team to ensure that
privacy policies and practices meet or exceed the same levels of compliance and
standards that we follow. Where appropriate and available, we hold additional
signed Data Privacy Agreements with these companies as an additional layer of
accountability in order to help ensure your data is safe and secure.
We disclose potentially personally-identifying and personally-identifying information only to our employees, contractors and affiliated organizations that (i) need to know that information in order to process it on our behalf or to provide services, and (ii) that have agreed, in writing, not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using our websites and services, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
Business Transfers. We may disclose or transfer information, including personal information, as part of any merger, sale, and transfer of our assets, acquisition or restructuring of all or part of our business, bankruptcy, or similar event.
We may be required to disclose an individual's personal information in response
to a lawful request by public authorities, including to meet national security
or law enforcement requirements.
If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.
What Personal Data We Collect And Why We Collect It
If you create an account on one of our sites, you will be prompted to select a Username and provide your Email Address.
When choosing a Username, we strongly advise you not use or include your real name. Usernames cannot be changed.
Your Username and Email Address are stored in the website's database. Your Email
Address is used to send you an email with a link to set your password or to send
you an email with a link to reset your password in the event you forget your
Once an account is created, you must contact us to have it deleted.
Accounts have a numeric User ID assigned to them when they are created. The User ID cannot be changed.
For some services you may be required to complete your Profile (example: Domain Names Service) by providing your First Name, Last Name, Address, City, State, County. These additional details are also saved in the website's database. You may edit these details, and your Email Address, in your Profile at any time.
We collect the following information about you:
cookies (see below)
payment information, including credit card details
identity verification documents
emails or other correspondence relating to the services you receive from us
internal notes about the services you receive from us
Your Username, First Name, Last Name and Email Address are accessible by employees on the site.
If you attempt to log in to our site, we will set a temporary cookie to determine if your browser accepts cookies at all. This cookie contains no personal data and is discarded when you close your browser.
If you have an account and you log in to a site, we will set up several cookies to save your login information and some of your screen options. The logged-in cookies last for two days, and the screen options cookies last for a year.
If you log out of your account, the login cookies will be removed. It is important that you log out if you are using a public computer.
For users that register on one of our sites, we also store the data they provide in their profile indefinitely. All registered users can see, change or delete most of that data at any time except their login name/nickname.
Customers that email us, or use any of the contact forms on our websites, will have their email address, IP address, and any data provided in the contact form or body of the email stored in G Suite archives and in our help desk third-party service provider, Kayako.
We keep all email and chat communication indefinitely to help us provide support
and improve our services. Individuals can request copies of any previous
correspondence with us at any time.
Embedded Content From Other Websites
Amazon (& AWS)
Everyone.net (.RADIO.fm .RADIO.am Email Service)
We use email marketing and surveys to communicate with customers and potential customers from time to time. All email lists and campaigns are "opt-in" meaning we will not send you these sorts of emails unless you indicated that you wish to receive them during signup or other interactions on our website.
We may send you "system" emails, such as password reset requests or payment notifications/receipts even if you have not opted-in to email marketing lists.
All marketing emails sent by us will include an unsubscribe link in the footer of the email. Emails sent to you may also include standard tracking, including open and click activities.
To comply with accounting and legal requirements, we keep data on financial transactions in the systems above for up to 10 years.
Hosting and API Services
What Rights You Have Over Your Data
If you are a registered user on our site you can request to see or download the data we have about you.
For registered users or paying customers, this will include profile information and download, payment, and support ticket histories.
You can also request "to be forgotten" and we will erase any personally identifiable data we have about you. Of course, this excludes data we need for administrative or security purposes or if we are required by law to retain some of the data.
An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his/her query to email@example.com. We will respond within a reasonable timeframe, not to exceed 10 working days.
How We Protect Your Data
The security and reliability of our service is our number one priority.
Prevention is best when it comes to security, and as a first step, we follow all Code Standards in the platforms that we build and use.
In addition, we have an extensive internal review and Quality Assurance process in place specifically to prevent potential security vulnerabilities in our platforms and services.
Every employee and contractor goes through background and onboarding process that includes a trial period where access to customer data is provided only when working directly under the supervision of another staff member.
All staff only have access to systems that are directly required to complete the functions of their job. We use dual factor authentication for all critical systems and communications services, and automatically log all staff activity using an internal logging tool, Google ‘G' Suite features, and Amazon Cloud Trail.
All staff (including any contractors) undergo initial training to ensure proper understanding of all security-related processes. Staff regularly attend industry conferences and otherwise stay informed of best practices and relevant trends. Staff review and agree, in writing, to all policies and procedures annually.
We only use third-party services, such as Amazon Web Services, that are fully vetted and adhere to the highest levels of privacy and security practices.
How We Protect Information about our Customers
Industry-standard SSL (Secure Sockets Layer)
encryption (https://) is always used to protect your purchase information while
Stored credit card information is always encrypted and maintained in an environment that has been certified as PCI DSS compliant by a qualified security assessor.
BRS Media websites are constantly scanned and validated to verify application and network security.
All internal security standards, policies and practices are frequently reviewed and improved based on the current industry security practices.
What Data Breach Procedures We Have In Place
Should any event occur where customer data has been lost, stolen, or potentially
compromised, our policy is to alert our customers via email no later than 48
hours of our team becoming aware of the event. We will also report such incident
to any required data protection authority. We will work closely with any
customers affected to determine next steps such as any end-user notifications,
needed patches, and how to avoid any similar event in the future.
May 25, 2018 - Updated language of the policy to be more user-friendly, specifically outlining requirements in preparation for meeting the GDPR.